When requesting student records, documents, and/or transcripts, please do the following:

1. Submit a completed Student Records/Transcript Request Form to the Front Office or send via email to registrar@ics.edu.sg. Payment information can be found on the form.
2. Submit payment in the amount indicated on the form. Cash and cheque payments accepted. Cheques should be crossed and made payable to “International Community School (S) Ltd."
3. Ensure that there are no outstanding tuition and/or other fees payment. Documents will not be released unless all fees have been paid.
4. Questions can be directed to registrar@ics.edu.sg.

You will be notified when the documents are ready for collection. Please allow two (2) weeks for the request to be processed. We understand the urgency of some requests and will process as soon as possible. There may be an additional charge for such requests.

Official high school transcripts can be sent directly from ICS to colleges and universities through Parchment. This online delivery service provides official electronic transcripts quickly and securely to the schools of your choosing, and allows you to track the status of your order. To create a Parchment account, start here. If you need further assistance, please contact registrar@ics.edu.sg.

Letters of Recommendation are handled directly by the teacher or principal. Please contact your student's teacher or principal regarding letters of recommendation.

Enrolled ICS students intending to withdraw before the last day of the academic term should follow the guidelines given below:

1. Submit detailed withdrawal information in writing to the student Record Office or send via email to info@ics.edu.sg at least fourteen (14) days prior to the date of withdrawal.
2. Complete the Early Withdrawal Checklist Form ensuring that the guardian/parent(s) and student
   • Provide a forwarding address
   • Return the following, as applicable:
     • Laptop Computers
     • All textbooks
     • All library books
     • Student ID Card
     • Combination Lock
     • Payment of all tuition and other fees
     • Clear out all personal items from locker
3. Authorize:
   • ICS to transfer all the school records of my child to the next school upon an official request from the admitting school.
   • ICS to delete my child’s email account and data on the server with immediate effect.

ICS will release transcripts and/or a student’s records only after ALL the above items have been completed.

Non-returnees are students who are not returning nor re-enrolling after the end of the school year. To enable the ICS office to process the release of student records, please:

1. Inform the Front Office of the decision to not return at least two (2) weeks before the last day of semester in writing or by email.
2. Complete the following checklist items:
   • Provide a forwarding address
   • Return the following, as applicable:
   • All textbooks
   • Laptop Computers
   • All library books
   • Student ID Card
   • Combination Lock
   • Payment of all tuition and other fees
   • Clear out all personal items from locker
3. Authorize:
   • ICS to transfer all the school records of my child to the next school upon an official request from the admitting school.
   • ICS to delete my child’s email account and data on the server with immediate effect.

ICS will release transcripts and/or a student’s records only after ALL the above items have been completed.